This Privacy Policy applies to all personal information collected by Manager of Transition Health (we, us or our ) via the website Transition health.
As an NDIS participant in our service, Transition Health, we need your consent to collect, store, and use your personal information to effectively deliver services. Please review this form carefully along with and sign it if you agree to the stated terms.
We respect your privacy and dignity. Thus, we only collect sensitive information like health, medical, and disability-related information when it’s needed for service provision and only if:
Before you give consent, our Workers will explain how we will use your data and who it may be disclosed to. They will ensure you understand everything clearly, providing assistance such as interpreter services or legal aid, as necessary. This consent can be amended at any time.
We will regularly inform you about how your information is used and stored. You have a right to access, correct your data, or lodge a complaint. Should you prefer, we encourage your involvement with family, friends, or chosen community in this process.
We may collect the following personal information: Participant details, Identifiers, Service details, medical information, Financial information, and Interaction records. We do not collect recorded material such as audio/visual formats.
We may gather your information from our website, your correspondence with us, forms filled by you, face-to-face interactions, events, third-party referrals, or government agencies.
We use this information to customise your support plans, answer inquiries, manage and improve our services, adhere to legal obligations, inform you about our activities, perform research, and improve your website experience.
We may disclose your data to NDIS Commission, funding providers, external auditors, regulatory bodies, law enforcement, courts, financial institutions, or external service providers, as necessary for service provision, legal compliance, or based on your authorization.
The Transition Health Privacy and Information Management Policy includes information about how you can access your personal information we hold, and how to make a complaint about a breach of your privacy or the Privacy Act, which will be dealt in accordance with our Feedback and Complaints Policy.
Any breach or alleged breach of your privacy will be taken seriously. Such incidents will be reported and managed as per our Incident Management Policy.
For questions, concerns, or to request a copy of our Privacy and Information Management Policy, Feedback and Complaints Policy, or Incident Management Policy, please contact us at admin@transitionhealth.com.au.
If you would like to adjust your consent regarding specific uses of your personal information by Transition Health, kindly indicate your preferences by letting us know from the corresponding boxes below:
If nothing has been selected, they will all be applicable.
I consent for you to disclose my / the participant’s information to: anyone that is deemed necessary.
Please remember that your consent continues until you provide us with instructions to the contrary. You can withdraw or amend your consent to Transition Health using your personal information at any time by providing written notice to Transition Health.
You confirm and understand our policies, you confirm that you understand and agree to the use of my personal information as outlined above by Transition Health.
If you are providing consent on behalf of the participant, you agree that you confirm and understand our policies, you confirm that you understand and agree to the use of my personal information as outlined above by Transition Health.
You have read Transition Health’s Privacy and Information Management Policy and Incident Management Policy (if requested). You provide consent on behalf of the aforementioned Participant for the use of his/her/their personal information for the purposes set out and in accordance with the preferences set out above.
You also consent to any personal information being used to administer this consent and to provide evidence of this consent to third parties as necessary.
